Effective Date: April 1, 2025
Last Updated: June 20, 2025
1. INTRODUCTION
Genius Business Solutions Inc. ("GBSI," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://geniusbsi.com or interact with our services.
This policy applies to individuals worldwide, including those protected under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. INFORMATION WE COLLECT
Information You Provide Directly:
- Contact Form Information: Name, company name, email address, phone number, preferred meeting time, and any additional messages
- Chat Bot Interactions: Information you provide through our website chat feature
- Business Inquiries: Information provided when requesting our services or partnership opportunities
Information Collected Automatically:
- IP address and browser information
- Device and operating system details
- Website usage data through cookies and similar technologies
- Pages visited and time spent on our website
Information from Third Parties:
- Job application data through our ATS provider Crelate (subject to Crelate's privacy policy)
3. HOW WE USE YOUR INFORMATION
We use collected information solely for:
- Responding to your inquiries and service requests
- Providing information about our SAP and IT services
- Marketing communications (with your consent where required)
- Improving our website and user experience
- Complying with legal obligations
4. COOKIES AND TRACKING TECHNOLOGIES
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. We use cookies to enhance your experience and gather analytics.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Google Analytics and Google Tag Manager to understand website usage
- Marketing Cookies: Facebook Pixel for advertising effectiveness
Cookie Retention:
We store cookies in your browser for 60 days.
Managing Cookies:
You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. For more information on managing cookies, visit:
5. DATA RETENTION
- Contact Form Data: Retained for 2 years
- Cookie Data: 60 days
- Chat Bot Conversations: Retained according to our chat provider's privacy policy
- Marketing Communications: Until you unsubscribe
6. DATA SECURITY
Your data is stored on Webflow's secure servers. Webflow implements industry-standard security measures including encryption, access controls, and regular security audits. For details, see Webflow's Security Policy.
We implement additional measures including:
- Restricted access to personal data
- Regular security training for our team
- Secure data transmission protocols
7. DATA SHARING
We do NOT sell, rent, or trade your personal information. We only share data with:
- Service Providers: Webflow (hosting), Google (analytics), Facebook (marketing), Crelate (recruitment), and our CRM provider
- Legal Requirements: When required by law or to protect our rights
We do not share data with third parties for their marketing purposes or transfer data to our offices for purposes beyond responding to your inquiry.
8. YOUR PRIVACY RIGHTS
For EU Residents (GDPR):
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
For California Residents (CCPA):
You have the right to:
- Know what personal information we collect
- Request deletion of your information
- Opt-out of data sales (we do not sell data)
- Non-discrimination for exercising your rights
Exercising Your Rights:
Contact us at contactus@geniusbsi.com to exercise any rights.
9. INTERNATIONAL DATA TRANSFERS
As we operate globally, your data may be transferred to and processed in the United States or India. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
11. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
12. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. The "Last Updated" date will reflect the most recent revision.
13. CONTACT US
For privacy-related questions or to exercise your rights, contact:
Genius Business Solutions Inc.
Data Protection Officer
Email: contactus@geniusbsi.com
Phone: +1 309-517-2427
Address: 1711, 5th Ave, STE#2, Moline, IL 61265, United States
